Can I get my account un-frozen after self-freezing it?
Yes, just contact The Neopets Team. However, it is important to note that lately it has become increasingly harder and harder to unfreeze your account.
What's the advantages of self-freezing?
The advantages are that it might be easier to get your stuff back than when your account gets frozen by The Neopets Team.
How can I contact The Neopets Team?
Just fill out one of their Contact Us forms.
How long does it take The Neopets Team to reply to an e-mail?
A month or more.